AWI provides solutions that leverage your existing investment in network and mobile computing hardware to provide
secure and seamless communication between managers and their associates increasing productivity, reducing errors and increasing customer satisfaction.
Empower associates with access to free-flowing information and more opportunities for critical thinking. Shift their work from transactional tasks to high-value interactions, and elevate customer service, with Workforce Connect.
Full VoIP deskset support with Alcatel, Asterisk, Avaya Aura, Avaya IP Office, Cisco CME/CUCM and Mitel on Android and IOS devices.
Connect & Engage
• Push To Talk or full VoIP desk set functionality
• Encrypted text & multi-media
• Manage & Assign Tasks
• Worker Safety
• Locate people
• Get IoT alerts
• Automate processes
• Create dynamic groups
Enterprise Integration & Management
• Single Sign-On (SSO)
• Shared Device Model
• Analytics & Reporting
• Cloud Management