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On Demand and On Site Technical Support Packages
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On Demand and On Site Technical Support Packages
TSOS-HR
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for price
TECHNICAL SERVICES, Hourly On-Site Support, (Three Hour Minimum), Monday - Friday, 8 AM to 5 PM, Per Hour, (Travel & Expenses to be Invoiced). 30 Day Warranty Provided for Work Done by AWI. AWI is Not Responsible for Manufacturer Defects in the Hardware or Software. 24 Hour Cancellation Fee May Apply. (This Item Is NON Refundable).
TSOS-WD
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for price
TECHNICAL SERVICES, On-Site Support, Monday - Friday, 8 AM to 5 PM, Per Day, (Travel & Expenses to be Invoiced). 30 Day Warranty Provided for Work Done by AWI. AWI is Not Responsible for Manufacturer Defects in the Hardware or Software. 24 Hour Cancellation Fee May Apply. (This Item Is NON Refundable).
TSOS-OT
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for price
TECHNICAL SERVICES, On-Site Support, After AWI Standard Working Hours (8 a.m. - 5 p.m., Monday - Friday), Per Day, (Travel & Expenses to be Invoiced). Does Not Include Holidays. 30 Day Warranty Provided for Work Done by AWI. AWI is Not Responsible for Manufacturer Defects in the Hardware or Software. 24 Hour Cancellation Fee May Apply. (This Item Is NON Refundable).
TSS60CPOS
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TECHNICAL SERVICES, Annual Agreement, Silver Support Package, 60 Hour Package of Phone, Dial-Up, Online and/or Onsite Support 8 a.m. - 5 p.m. Monday - Friday (Holidays Excluded). On-site Visit Travel & Expenses to be Invoiced. 30 Day Warranty Provided for Work Done by AWI. AWI is Not Responsible for Manufacturer Defects in the Hardware or Software. (This Item Is NON Refundable).
Agreement Covers:
- Coverage Verification Services
- Image Creation
- MSP/SOTI Support (Post Installation)
- Mobile Device Issue Troubleshooting
- WLAN Issue Troubleshooting
- WLAN Upgrades
- AGREEMENT DOES NOT COVER NEW HARDWARE OR SOFTWARE SYSTEM INSTALLATION.
- CASES TO BE OPENED ONLINE AT WWW.AWIMOBILITY.COM/SUPPORT
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