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TSS60CPOS
TECHNICAL SERVICES, Annual Agreement, Silver Support Package, 60 Hour Package of Phone, Dial-Up, Online and/or Onsite Support 8 a.m. - 5 p.m. Monday - Friday (Holidays Excluded). On-site Visit Travel & Expenses to be Invoiced. 30 Day Warranty Provided for Work Done by AWI. AWI is Not Responsible for Manufacturer Defects in the Hardware or Software. (This Item Is NON Refundable).
Agreement Covers:
- Coverage Verification Services - Image Creation - MSP/SOTI Support (Post Installation) - Mobile Device Issue Troubleshooting - WLAN Issue Troubleshooting - WLAN Upgrades
- AGREEMENT DOES NOT COVER NEW HARDWARE OR SOFTWARE SYSTEM INSTALLATION. - CASES TO BE OPENED ONLINE AT WWW.AWIMOBILITY.COM/SUPPORT
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